insightsoftware
The Senior Manager, Customer Success leads the customer success team at insightsoftware, driving customer satisfaction, retention, and expansion through strategic planning and team mentorship. This role involves developing data-driven insights, managing escalations, and collaborating with cross-functional teams to enhance the customer journey and increase lifetime value. The position requires a proactive leader with a strong background in SaaS customer success to ensure exceptional service delivery and business growth.
Headquarters
Raleigh, North Carolina, United States
Company Size
1001-5000 employees
Founded
2018
insightsoftware provides enterprise software for finance, accounting, and operations teams, with products focused on reporting, budgeting and planning, close and consolidation, and ERP and EPM data management. Its solutions help organizations access and analyze financial and operational data from systems such as ERP platforms, spreadsheets, and cloud applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for insightsoftware.
27% below the average for this role