Senior Manager - Customer Support (Mexico)
Castoredc
About this role
A Senior Manager, Customer Support at Castor leads a global team of Technical Customer Support Specialists, ensuring exceptional customer satisfaction and operational excellence while managing security and compliance across global partnerships.
Skills
About Castoredc
castoredc.comCastor is a top-rated eClinical data management platform that unifies EDC, ePRO/eCOA, eConsent, IWRS, eSource, CDMS and decentralized trial capabilities in a single system. It helps sponsors, CROs, investigators and clinical researchers design studies, capture and manage study data, and streamline regulatory‑compliant workflows across sites and remote participants. The platform focuses on secure, validated data capture, interoperability and analytics to improve data quality and speed study execution. Castor is used for both traditional and decentralized trials to expand patient access and simplify study operations.
About Castoredc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Castoredc.
Salary
$178k – $253k
per year