TicketManager
The Senior Manager, Customer Support leads the Customer Support organization, overseeing day-to-day performance, development, and operational effectiveness across general, enhanced, and premium support tiers. This role acts as the primary escalation point, partners cross‑functionally with product and engineering, and drives continuous improvement through coaching, process optimization, and data‑driven insights.
Headquarters
Calabasas, California, United States
Company Size
51-200 employees
Founded
2007
TicketManager is a corporate ticket and event management platform that helps companies manage sports, entertainment, and client hospitality tickets in one system. Its software supports ticket distribution, usage tracking, compliance, reporting, and ROI measurement for sales, marketing, and employee engagement programs. TicketManager serves enterprises across industries that use events and live experiences to build relationships and drive business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TicketManager.
6% above the average for this role