Senior Manager, Enterprise Customer Success

Brex(8 days ago)

HybridFull TimeSenior$180,800 - $226,000Customer Success

About this role

Brex is seeking a Senior Manager of Enterprise Customer Success to lead and develop a team focused on providing an excellent customer experience for enterprise clients. The role involves strategic planning, team coaching, and cross-functional collaboration to drive retention and expansion.

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Required Skills

Customer Success
Leadership
SaaS
Account Management
Relationship Building
Strategic Planning
Technical Acumen
Customer Insights
Team Coaching
Enterprise

About Brex

brex.com

Vercel is a cloud platform that helps frontend teams build, preview, and ship high-performance web applications, with particular optimization for frameworks like Next.js. It provides seamless Git integration with preview deployments, a global edge CDN, automatic performance optimizations, and built-in serverless and edge functions. Vercel emphasizes developer experience with instant feedback, analytics, and integrations into common CI/CD and tooling workflows. Enterprises use Vercel to deliver scalable, low-latency modern web apps and manage deployments without maintaining infrastructure.

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