Senior Customer Success Manager, Enterprise
Reforge
About this role
Reforge is seeking a Senior Customer Success Manager to partner with strategic accounts and drive customer success by advocating for clients, enhancing product adoption, and providing critical feedback to improve offerings. The role involves deep product knowledge, cross-functional collaboration, and strategic relationship management during a growth stage focused on AI tools and profitability.
Skills
About Reforge
reforge.comReforge is a professional education company that helps product, growth, marketing, and engineering teams improve performance through cohort-based programs and practical courses. Its curriculum is taught by vetted operators from leading tech companies and emphasizes actionable frameworks, experiments, and playbooks teams can immediately apply. Reforge serves both individual learners and enterprises with workshops, case studies, and community-based learning to accelerate team outcomes and decision-making.
About Reforge
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Reforge.
Salary
$156k – $180k
per year