Cigna Healthcare
The Senior Manager, Knowledge Management leads the knowledge management function supporting Customer Operations and Coverage Review Operations, overseeing a team responsible for creating, maintaining, and governing operational knowledge assets. This strategic leadership role ensures content accuracy, accessibility, and alignment with evolving business needs while driving knowledge governance, content lifecycle management, and usability for both human and AI agents. The position requires strong stakeholder partnership, team development, and continuous improvement initiatives to support operational performance and readiness.
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, and international health insurance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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