Senior Manager, PMO Excellence and Launch Operations

ServiceNow

27 days ago

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Manager, PMO Excellence and Launch Operations at ServiceNow is responsible for establishing launch workflows, coordinating multiple workstreams, and implementing standardized operational models to ensure seamless product launches. The role involves working closely with leadership to enable strategic marketing programs and innovate launch processes using AI. It demands a high level of program management expertise in a dynamic, matrixed enterprise environment.

Skills

About ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.