UJET

Senior Manager, Site Reliability Engineering (SRE)

UJET(8 days ago)

RemoteFull TimeSenior$160,000 - $180,000Site Reliability Engineering
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About this role

UJET is revolutionizing contact center technology with AI-powered cloud solutions that enhance customer experiences. The company focuses on automation, security, and scalable architecture to empower agents and optimize operations. They collaborate closely with businesses to deliver smarter, faster, and more secure customer interactions.

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Required Skills

  • SRE
  • Cloud Infrastructure
  • Observability
  • Incident Management
  • Automation
  • Distributed Systems
  • Capacity Planning
  • Reliability Engineering
  • Monitoring
  • Platform Engineering
UJET

About UJET

ujet.cx

UJET is an AI-powered cloud contact center platform that helps companies deliver premium, personalized customer experiences across voice and digital channels. The platform combines cloud infrastructure, AI-driven automation and analytics, and mobile-first capabilities to boost satisfaction, improve agent efficiency, and reduce costs. UJET emphasizes scalability, security, and integrations with CRM and business systems. Leading consumer and enterprise brands choose UJET for modern, data-driven customer service.

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