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© All Rights Reserved. ApplyBlast.com
Shippit
A Senior Manager, Support Operations at Shippit leads a unified service delivery function combining an offshore human team and an emerging agentic AI workforce. The role involves driving operational rigor across key metrics, governing BPO partners, and establishing quality standards for AI agents while optimizing human-to-machine collaboration. This position is designed for a leader who can define best practices for blended support environments in a SaaS or logistics context.
Headquarters
Sydney, New South Wales, Australia
Company Size
51-200 employees
Founded
2014
Shippit is Australia's leading multi-carrier shipping & delivery management software for large retailers, fleet managers, and ecommerce teams. Optimise freight costs, fulfilment, and dispatch to 100+ carriers and your own fleet in one enterprise-grade platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shippit.
Shippit didn’t post a salary, so this is our estimate from similar listings.
204% above the average for this role