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© All Rights Reserved. ApplyBlast.com
Rent the Runway
The Manager, CX BPO, WFM & Programs at Rent the Runway is responsible for overseeing the quality and alignment of onshore Customer Experience teams and offshore partners while managing workforce planning. The role supports initiatives to improve customer experience and operational efficiency, partners with cross-functional stakeholders, and participates in leadership programs. The position is remote-eligible with a hybrid preference and requires occasional travel.
Headquarters
Brooklyn, New York, United States
Company Size
501-1000 employees
Founded
2009
Rent the Runway is a fashion rental platform that gives customers access to designer clothing and accessories through one‑time rentals and subscription "rotating closet" memberships. Members and shoppers can borrow pieces for events or everyday wear, with dry cleaning and logistics handled by RTR so items take up no closet space. The service emphasizes access to current trends and a wide range of designer brands as a more flexible, sustainable alternative to buying. Customers choose RTR for convenience, variety, and easy styling options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rent the Runway.
Rent the Runway Adds AI Enhancements Amid Wide-Ranging Business Transformation
Sep 11, 2025
