Senior Manager/Manager, Case Management Call Centre (CMCC)
ITE Institute of Technical Education
About this role
The incumbent supports the Assistant Director in managing call centre operations for vaping case management, ensuring quality service delivery and operational standards. The role involves supervising daily call handling activities, monitoring call quality, and providing support for routine escalations in a fast-paced environment.
Skills
About ITE Institute of Technical Education
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About ITE Institute of Technical Education
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ITE Institute of Technical Education.
Salary
$73k – $99k
per year
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