Senior Onboarding Specialist

ShipMonk(1 month ago)

HybridFull TimeSenior$136,875 - $182,920 (estimated)Client Onboarding

About this role

The Senior Onboarding Specialist at ShipMonk is the primary client-facing role during implementations, shaping the early merchant experience with ShipMonk’s fulfillment platform. The position focuses on ensuring clients are set up for long-term success and adoption of ShipMonk’s tools. It works closely with multiple internal teams to align resources and deliver a seamless transition to live fulfillment.

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Required Skills

Project Management
Analytical
Client Relationships
Training
Critical Thinking
Communication
Attention To Detail
Collaboration
Active Listening
Resilience

+7 more

About ShipMonk

shipmonk.com

WP Rocket is a premium WordPress performance plugin that speeds up websites through caching and front-end optimizations. It delivers page caching, cache preloading, static file minification/concatenation, lazy-loading of images, database cleanup, and CDN/Cloudflare integration to reduce load times and bandwidth. Designed for ease of use, WP Rocket offers a simple dashboard and one‑click performance toggles so site owners and agencies can get faster, SEO-friendly sites without deep technical work. The product includes regular updates, support, and broad compatibility with popular themes, page builders, and eCommerce plugins like WooCommerce.