Transport for London
The Senior Operational Support Analyst provides Level 2 and Level 3 technical support for Data and Analytics live services, managing incidents and ensuring effective service transitions. The role involves collaborating with internal and external stakeholders to drive continuous service improvements and maintain high support standards. It requires facilitating smooth handovers into production and training team members to build capability.
Information on all forms of transport in London including cycle hire. Routes, maps, plan a journey, tickets sales, realtime traffic and travel updates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Transport for London.