Senior Operations Manager
Unisys
About this role
This role involves managing teams and supervisors, developing and implementing service policies, and monitoring performance metrics within a Service Desk environment. The focus is on ensuring efficient service delivery, compliance with best practices, and handling complex escalations. The position supports continuous improvement and strategic planning to enhance customer satisfaction.
Skills
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
Recent company news
PR NewswireUnisys to Present Quantum Computing Research at Prestigious APS Global Physics Summit
1 day ago
BitgetUnisys: Quantum Consulting Initiatives See Momentum as NISQ Phase Spurs Initial Infrastructure Needs
5 hours ago
Stock TitanUnisys explores quantum tools for intrusion detection at global physics summit
1 day ago
GuruFocusUNISYS CORPORATION (NYSE: UIS) SHAREHOLDER CLASS ACTION ALERT: B
4 days ago
PR NewswireUnisys Recognized as a Leader in Avasant's End-User Computing Services 2025-2026 RadarView™
2 days ago
About Unisys
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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