Senior Patient Success Advocate
Cadence Solutions(18 days ago)
About this role
A Patient Success Advocate at Cadence Health supports patients enrolled in the company's remote monitoring program, helping ensure continuity of care and positive patient experiences. The role operates within a call-center environment and contributes to Cadence’s mission to deliver proactive care to seniors by extending the reach of primary care teams.
Required Skills
- Customer Service
- Billing
- Zendesk
- Remote Monitoring
- Patient Engagement
- Escalation Management
- Reporting
- Troubleshooting
- Communication
- Google Suite
About Cadence Solutions
cadence.careCadence is a remote patient monitoring company that delivers scalable chronic disease management to improve health outcomes and generate financial ROI. Their solution combines connected devices, data analytics, and clinician‑led care pathways to continuously monitor patients, reduce hospitalizations, and drive better clinical outcomes. Cadence partners with health systems, payers, and employers to implement turnkey RPM programs at scale, and its model has been validated by the New England Journal of Medicine Catalyst. Providers choose Cadence for its integrated technology, clinical workflows, and measurable return on investment.
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