Senior People Services Advisor
Deliveroo(1 month ago)
About this role
The Senior People Services Advisor at Deliveroo is responsible for managing day-to-day operations in HR support, acting as the primary point of contact for complex employee inquiries and escalations. This role involves coaching a global team of people service specialists, overseeing key administrative processes such as onboarding and payroll, and contributing to ongoing projects aimed at improving service delivery. The advisor will also leverage data analysis to identify process improvements, ensure compliance with employment legislation, and maintain high standards of service and data integrity.
Required Skills
- People Queries
- Escalations
- Team Management
- Service-Level Targets
- Project Support
- Data Analysis
- Confidentiality
- Admin Processes
- Opportunity Identification
- Documentation
+11 more
About Deliveroo
deliveroo.co.ukDeliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.