Senior Product Designer - Customer Support Experience
Toast
About this role
Toast is seeking a Senior Product Designer (UX/UI) to lead the design of its customer support ecosystem, including websites and native mobile experiences, to improve support channels and self-service tools for restaurant customers. The role involves shaping user experiences and collaborating with cross-functional teams to enhance customer service through intuitive and innovative designs.
Skills
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
Recent company news
TOST Financials: Income Statement, Balance Sheet & Cash Flow
11 hours ago
NZS Capital LLC Raises Holdings in Toast, Inc. $TOST
9 hours ago
Inside Toast’s 2025 hiring binge
2 days ago
Disney, Toast, ServiceNow And A Health Care Stock On CNBC's 'Final Trades'
9 hours ago
Toast, PagerDuty, Commerce, Workday, and Agilysys Shares Are Soaring, What You Need To Know
1 day ago
About Toast
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Toast.
Salary
$138k – $221k
per year
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