Customer Care Specialist - xtraChef
Toast
About this role
A Customer Care Specialist at Toast provides support to restaurant clients through multiple communication channels, ensuring a high-quality customer experience by resolving issues and assisting with hardware and software products. The role involves learning and troubleshooting Toast's solutions, leveraging product knowledge, and working in a hybrid environment in Omaha, NE.
Skills
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
Recent company news
Stock TitanTOST Financials: Income Statement, Balance Sheet & Cash Flow
11 hours ago
MarketBeatNZS Capital LLC Raises Holdings in Toast, Inc. $TOST
9 hours ago
Payments DiveInside Toast’s 2025 hiring binge
2 days ago
BenzingaDisney, Toast, ServiceNow And A Health Care Stock On CNBC's 'Final Trades'
9 hours ago
TradingViewToast, PagerDuty, Commerce, Workday, and Agilysys Shares Are Soaring, What You Need To Know
1 day ago
About Toast
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Toast.
Salary
$42k
per year
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