Senior Product Manager - AI Support Experience

Catawiki(6 hours ago)

HybridFull TimeSenior$95,000 - $125,000Product Management

About this role

Catawiki is seeking a Product Manager to enhance their AI-powered customer support experience. The role involves working with a multidisciplinary team to improve AI-driven support flows that aim to reduce manual contacts, improve answer quality, and create an intuitive user experience. The position offers an opportunity to influence the development of innovative AI support solutions for a global marketplace.

View Original Listing

Required Skills

AI
Prompt Engineering
Data Analysis
Product Management
A/B Testing
Machine Learning
User Experience
OpenAI
KPIs
Agile

About Catawiki

catawiki.careers

Catawiki is a leading online marketplace and auction platform for special and collectible objects, connecting collectors, sellers, and specialist auctioneers worldwide. It runs curated auctions across categories such as art, design, watches, jewelry, antiques, and collectibles, using expert validators to help ensure authenticity and fair valuation. The platform provides end-to-end services including secure payments, shipping support, and buyer/seller protections to simplify transactions in rare and unique items. Collectors and sellers choose Catawiki for its specialist-led listings, transparent auction mechanics, and global community of passionate buyers.

View more jobs at Catawiki →