Senior Product Manager, CX AI Intelligence

France Cars SAS AAA(3 months ago)

HybridFull TimeSenior$136,000 - $170,000Product Management

About this role

DraftKings is hiring a Senior Product Manager focused on AI-driven customer experience intelligence, shaping how AI improves support and customer journeys across the platform. The role partners closely with Engineering, Data Science, and Operations to deliver AI-powered solutions and align efforts across customer support-related organizations. It also includes mentoring other product managers while scaling customer experience impact through intelligent automation.

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Required Skills

Product Strategy
Roadmapping
AI Products
Conversational AI
LLMs
Natural Language Processing
Chatbots
Agent Assist
Automation
KPI Tracking

+5 more

Qualifications

Bachelor’s Degree

About France Cars SAS AAA

bloomberg.com

Bloomberg is a global leader in financial information and technology, providing data, news, and analytics to financial professionals around the world. The company offers an array of products and services, including the Bloomberg Terminal, which delivers real-time data and insights for trading, investment, and risk management. With a commitment to innovation, Bloomberg combines cutting-edge technology with extensive market expertise to empower financial professionals in making informed decisions.

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