About this role
This role involves designing AI-powered customer experiences, facilitating workshops, and translating customer insights into innovative solutions. The position is focused on helping organizations deploy AI to enhance customer engagement and achieve measurable business outcomes.
Required Skills
- AI
- Customer Experience
- Conversational AI
- Solution Design
- Journey Mapping
- AI Integration
- CRM
- Facilitation
- Storytelling
- AI Architectures
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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