Senior Product Manager

Front

3 months ago

4.5 on Glassdoor

Santiago, Chile

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Product Manager at Front will own and lead a product line, driving its success through the definition and communication of product vision, strategy, and goals informed by customer insights and market research. The role involves prioritizing the product roadmap, leading the development process from concept to launch in collaboration with cross-functional teams, and using quantitative and qualitative data to guide decisions. The ideal candidate will have a background in B2B software, exceptional organization skills, a strong customer focus, and the ability to influence stakeholders across the organization.

Skills

About Front

front.com

Front is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.