Senior Product Manager
Front(1 month ago)
About this role
A Senior Product Manager at Front will own and lead a product line, driving its success through the definition and communication of product vision, strategy, and goals informed by customer insights and market research. The role involves prioritizing the product roadmap, leading the development process from concept to launch in collaboration with cross-functional teams, and using quantitative and qualitative data to guide decisions. The ideal candidate will have a background in B2B software, exceptional organization skills, a strong customer focus, and the ability to influence stakeholders across the organization.
Required Skills
- Product Ownership
- Product Vision
- Product Strategy
- Roadmap Prioritization
- Product Requirements
- Development Process
- Customer Insights
- Market Research
- Data Analysis
- Collaboration Skills
+6 more
About Front
front.comFront is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.
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