Senior Product Marketing Manager - Agent Empowerment
Five9(14 days ago)
About this role
A Senior Product Marketing Manager, Agent Empowerment at Five9 focuses on defining and communicating the market positioning for the company's agent empowerment products, including Agent Assist and AI Knowledge. The role supports articulating the business value of AI-augmented agents to customers and partners while working closely with product, sales, and marketing teams. Five9 is a cloud contact center software provider emphasizing innovation and an inclusive team culture.
Required Skills
- Product Marketing
- Messaging
- Storytelling
- Go-To-Market
- Sales Enablement
- Competitive Intelligence
- Content Creation
- Presentation Skills
- Cross-Functional Collaboration
- AI Knowledge
+1 more
Qualifications
- Bachelor's Degree in Business, Marketing, or Related Field
- MBA (Preferred)
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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