solutions
The Senior Product Support Engineer is a senior-level technical expert within the Customer Success team, responsible for troubleshooting and resolving complex escalated customer issues, including product bugs and integration failures. The role involves deep work with backend systems, APIs, and SQL databases, collaborating with Engineering, Product, and DevOps to drive root cause analysis and long‑term solutions while providing mentorship to the broader support team.
Headquarters
Nichols-Mckinley, Metro Manila, Philippines
Company Size
1001-5000 employees
Founded
2010
KMC is a design and development studio that creates brand identities, websites, and digital experiences for businesses. They combine strategy, visual design, and front-end engineering to deliver responsive, content-driven sites and e‑commerce platforms using modern web tooling. Clients hire KMC for craft-focused design, performance-minded development, and measurable results that align with business goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for solutions.
solutions didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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