Kota
As the first Technical Support Engineer at Kota, you will own the operational health of the benefits platform by acting as a technical first responder at the intersection of product, engineering, and customer support. You will investigate integration failures, debug codebases using SQL and observability tools, and implement safe, scoped fixes while serving as the primary escalation point for partners. This role requires deep technical expertise to diagnose root causes and drive long-term product improvements through structured feedback loops.
Kota is an all-in-one employee benefits platform that combines FCA-licensed brokerage with SaaS benefits administration for UK and European SMEs. It covers health insurance, workplace pension, life assurance, and flexible benefits, with real-time HRIS and provider integrations. Kota streamlines the entire employee benefits journey—from onboarding to maximizing value—by automating enrollments, payroll reconciliation, and compliance. Accessible via web and mobile apps, Kota supports modern teams across the UK, Ireland, and Europe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kota.
Kota didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role