Nexthink
Nexthink is seeking a Senior Product Support Engineer to join its global product support team, providing Level 1 and Level 2 technical support for its enterprise-grade digital employee experience management software. The role involves troubleshooting complex issues across Windows, Linux, networking, and cloud environments while collaborating directly with customers and internal teams to ensure rapid resolution and high customer satisfaction. This position offers a hybrid work model and the opportunity to work on real problem-solving within a global, customer-focused environment.
Nexthink is a digital employee experience (DEX) management platform that helps organizations discover what employees need, see what they experience, and understand how they feel about their digital workplace. It collects real-time telemetry from endpoints to provide analytics, sentiment, and visibility across devices, apps, and networks, and offers engagement and automation tools for IT to remediate issues. Enterprises use Nexthink to improve productivity, reduce incidents, and deliver IT services that delight employees across hybrid work environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Nexthink didn’t post a salary, so this is our estimate from similar listings.