Senior Professional Services Engineer (Chatbot)
NICE(12 days ago)
About this role
NiCE is seeking a Professional Services Implementation Engineer, AI who specializes in delivering AI-driven solutions within the NICE CXone platform. The role combines technical implementation with conversational design leadership, helping customers build engaging AI agents like chatbots and voicebots. It offers a dynamic environment in a market-leading, innovative company with growth opportunities.
Required Skills
- AI
- Chatbots
- Voicebots
- APIs
- Conversational Design
- Customer Experience
- System Integration
- Cloud Computing
- Natural Language Understanding
- System Architecture
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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