ESPECIALISTA DE SOLUCIONES DE AUTOGESTIÓN
Millicom
About this role
Tigo is hiring an Autogestión Solutions Specialist to analyze customer contact motives, design digital use cases and conversational flows, and ensure quality customer experience across digital channels. The role involves documentation, continuous improvement, and customer follow-up to optimize self-service interactions using AI, chatbots, and voicebots.
Skills
About Millicom
millicom.comMillicom is a leading provider of fixed and mobile telecommunications services dedicated to markets in Latin America
About Millicom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$61k – $82k
per year