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Senior Program Manager, Vendor & Scaled Operations at Thumbtack - ApplyBlast

Senior Program Manager, Vendor & Scaled Operations

Thumbtack

28 days ago

4.2 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Program Manager, Vendor & Scaled Operations leads Thumbtack's outsourced and scaled delivery model, owning the vendor strategy, governance, and long-horizon programs for Service Operations. This high-leverage role involves managing commercial relationships, optimizing performance frameworks, and driving make-versus-buy decisions to ensure operational excellence. The position requires building durable infrastructure and aligning senior leaders across multiple departments to execute complex initiatives.

Responsibilities

Own vendor and outsourcing strategy for Service Operations
Design and optimize governance model for vendor performance
Build measurement framework for scaled delivery model

Skills

About Thumbtack

thumbtack.com

Headquarters

Benicia, California, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Thumbtack is an online marketplace that connects people with local home service professionals across hundreds of categories — from plumbers and electricians to cleaners, landscapers, and event vendors. Consumers can search local pros, compare prices and reviews, request quotes, and book services online in a few simple steps. For professionals, Thumbtack offers lead generation and business tools to help manage jobs and grow their customer base. The platform’s matching and review system aims to simplify finding reliable help for home projects and everyday maintenance.