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Senior Project Manager at NICE - ApplyBlast

Senior Project Manager

NICE

3 months ago

3.8 on Glassdoor

Manila, Philippines

Onsite

Full Time

Senior

1 applicant

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About this role

The Senior Project Manager leads complex, enterprise‑level implementations of NICE solutions, overseeing end‑to‑end delivery, risk mitigation, and customer experience across multiple workstreams. The role requires strong consultative skills, executive communication, and hands‑on experience with CRM integrations such as Salesforce, Microsoft Dynamics, and ServiceNow.

Responsibilities

Lead end‑to‑end delivery of enterprise‑level implementations
Manage cross‑functional project planning, timelines, and governance
Act as trusted advisor and conduct workshops with customers
Engage executive stakeholders and provide status and risk reporting
Mentor junior project managers and improve delivery methodologies

Skills

Qualifications

Bachelor’s degree in BusinessPMPPRINCE2Agile/Scrum

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.