Senior Project Operations Analyst

TTEC Digital(1 month ago)

RemoteFull TimeSenior$112,178 - $151,599 (estimated)Project Operations

About this role

The Senior Project Operations Analyst at TTEC Digital supports digital project delivery by setting up and maintaining project and contract data in PSA and integrated ERP systems. The role coordinates closely with project managers, accounting, sales operations, and delivery to ensure financial and contractual accuracy. It also manages month-end project activities, departmental reporting, and operational processes. The position is based in Manila and operates as part of a global, employee-focused digital customer experience organization.

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Required Skills

Project Setup
Contract Setup
Resource Assignment
Financial Setup
Month End Close
Process Compliance
Reporting Analysis
Survey Management
Systems Administration
Stakeholder Management

+14 more

Qualifications

College Degree

About TTEC Digital

ttecdigital.com

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.

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