Senior Provider Services Representative (Hybrid)
villagecare
About this role
A Senior Provider Services Representative at VillageCareMAX ensures efficient operation of the Provider Services team by investigating provider-related issues, handling escalated calls, and maintaining accurate records. The role involves collaboration with departments, adherence to quality standards, and process improvement initiatives.
Skills
Qualifications
About villagecare
villagecare.orgVillageCare is a New York City–based health and aging services organization that provides at-home and community-based services, along with managed long-term care options. Through VillageCareMAX Medicaid and Medicare Health Plans, it tailors care to match each person’s needs and helps maintain independence and quality of life. The organization emphasizes independence, dignity, and responsiveness, guiding individuals to the right level and setting of care as their needs evolve. Core values of respect and timely responsiveness underpin seamless transitions across care environments.
About villagecare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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