Senior Quality Manager | Cavite

TaskUs(11 days ago)

Imus, Cavite, PhilippinesOnsiteFull TimeSenior$60,000 - $90,000Quality Assurance

About this role

TaskUs is seeking a Senior Quality Manager to oversee operational excellence in quality management within a BPO environment. The role involves monitoring program metrics, conducting quality audits, analyzing data, and driving continuous improvement initiatives to ensure high standards of customer interaction quality.

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Required Skills

Quality Management
Performance Data
Data Analysis
Process Improvement
Audit
Communication
Presentation
Problem-Solving
Customer Experience
Metrics

About TaskUs

taskus.com

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.

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