Senior Representative, Contact Center
Mastercard
About this role
A Senior Representative in Mastercard’s Cross-Border Services Contact Center focused on advancing the customer experience strategy. The role represents Mastercard in interactions across voice, chat, and email channels and supports continuous improvement efforts with a customer-centric perspective. The position operates within a global payments environment serving external customers and internal stakeholders.
Skills
About Mastercard
mastercard.ieWe connect and power an inclusive, digital economy that benefits people, businesses & governments worldwide by making transactions safe, simple & accessible.
Recent company news
CNBCMastercard says it's acquiring stablecoin startup BVNK in $1.8 billion bet on future of payments
1 day ago
Yahoo FinanceWhy Mastercard (MA) Shares Are Trading Lower Today
19 hours ago
WSJMastercard Splashes Up to $1.8 Billion in Bet on Blockchain Future
1 day ago
MarketBeatCIBC Private Wealth Group LLC Reduces Stake in Mastercard Incorporated $MA
6 hours ago
Payments DiveMastercard to buy BVNK for $1.8B
1 day ago
About Mastercard
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mastercard.
Salary
$108k – $146k
per year