Customer Contact Comms Associate
Accenture Federal Services(20 days ago)
About this role
A Customer Contact Comms Associate at Accenture provides non-voice support through channels such as email, chat, and messaging, helping resolve customer issues and maintain positive relationships. The role involves documenting interactions, troubleshooting, and ensuring seamless customer experiences across multiple channels, contributing to overall customer satisfaction.
Required Skills
- Customer Support
- Email Support
- Chat Support
- Troubleshooting
- Documentation
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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