Senior Representative, Customer Service
RGH Enterprises, LLC(1 month ago)
About this role
The Senior Representative, Customer Service Operations supports Cardinal Health’s customer relationships and trade accounts by ensuring accurate contract administration and timely fulfillment of pharmaceutical commercial orders. The role serves as a liaison to field sales and internal stakeholders to maintain customer satisfaction and resolve post-sale issues. It also contributes to process improvements and operational efficiency to support business objectives.
Required Skills
- Customer Service
- Account Management
- Order Fulfillment
- Contract Administration
- Problem Resolution
- Inventory Optimization
- Process Improvement
- Microsoft Office
- Stakeholder Management
- Communication
Qualifications
- High School Diploma
- GED
- Technical Certification
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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