Service Delivery Coordinator
Pearce Services(29 days ago)
About this role
The Service Delivery Coordinator is a post-sale liaison who ensures customer satisfaction and timely, high-quality service delivery across assigned accounts. The role coordinates onboarding, work order setup, field operations, and cross-functional teams while supporting process improvements and customer success initiatives. This position also contributes to reporting, auditing, and team development to maintain service standards and account health.
Required Skills
- Customer Support
- Onboarding
- Account Management
- Work Orders
- Field Coordination
- Follow-Up
- Contracts Management
- PO Review
- Data Integrity
- Issue Resolution
+13 more
About Pearce Services
pearce-services.comPearce is a commercial infrastructure services firm specializing in engineering, construction, repair and maintenance for telecom, energy, data centers and other mission‑critical facilities. They provide end‑to‑end solutions—from engineering design and installations to ongoing maintenance—focused on reliability, uptime and regulatory compliance. Pearce serves enterprise and utility clients with experienced project management and field teams to minimize downtime and lifecycle cost. Their offerings emphasize technical expertise and responsive service for critical infrastructure operations.
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