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Senior Representative, Customer Support at AIG - ApplyBlast

Senior Representative, Customer Support

AIG

1 day ago

4.0 on Glassdoor

Atlanta, Georgia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Representative, Customer Support provides timely, accurate, and professional support to brokers and other authorized business contacts across assigned AIG businesses. Through telephone, email, chat, and case management channels, the representative handles billing inquiries, broker service requests, and administrative support for multiple systems. This role requires strong communication skills, attention to detail, and the ability to research inquiries, navigate multiple applications, and coordinate with internal teams to resolve requests.

Responsibilities

Respond to broker inquiries through calls, emails, and chats
Research billing questions involving invoices and payment status
Process loss run requests and policy document inquiries

Skills

About AIG

aig.com

Headquarters

New York, New York, United States

Company Size

10001+ employees

Founded

1919

View Profile

American International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.