Senior Salesforce Support Specialist - Remote (Anywhere in the U.S.)

GuidePoint Security(2 days ago)

RemoteFull TimeSenior$85,000 - $175,000Information Technology

About this role

GuidePoint Security is seeking a Senior Salesforce Support Specialist to provide expert technical support and strategic guidance for its enterprise Salesforce platform. The role involves troubleshooting, mentoring, process improvement, and collaborating with business stakeholders to ensure platform excellence.

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Required Skills

Salesforce
Support
Troubleshooting
Incident Response
Mentoring
Process Improvement
Jira
Slack
Customer Service
Technical Support

Qualifications

Bachelor’s Degree in related discipline
Certified Salesforce Platform Administrator

About GuidePoint Security

guidepointsecurity.com

GuidePoint Security is a cybersecurity consulting firm that provides trusted expertise, solutions, and services to help organizations make better decisions and minimize risk. They deliver strategic advisory, security assessments and testing, incident response and managed security services, and cloud and application security support tailored to client needs. GuidePoint combines experienced consultants and technical delivery with vendor-agnostic guidance to build, mature, and operate security programs that meet regulatory and operational requirements. Their clients span enterprise and public-sector organizations seeking to reduce cyber risk and strengthen defenses.

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