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Senior Service Delivery Engineer - Loyalty at Sabre - ApplyBlast

Senior Service Delivery Engineer - Loyalty

Sabre

5 months ago

3.8 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Senior

0 applicants

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About this role

Sabre seeks a Senior Service Delivery Engineer acting as a Subject Matter Expert for Loyalty and Core Systems within the airline industry. This role involves leading product projects, managing technical escalations, and providing strategic customer advocacy for global partners. Candidates must possess deep expertise in reservation products like SabreSonic and demonstrate strong project leadership and communication skills.

Responsibilities

Lead multiple product projects ensuring delivery milestones and customer satisfaction
Align with project management teams to resolve strategic obstacles
Interface directly with customers as a Loyalty and Reservations SME
Deliver high-tier customer service and manage technical escalations
Conduct complex instructor-led training for global customers and internal teams

Skills

Qualifications

5+ years in Airline domainExpertise in Sabre or AmadeusDeep knowledge of SabreSonic PSSExperience in Loyalty or Core SystemsValid Passport

About Sabre

sabre.com

Headquarters

Southlake, Texas, United States

Company Size

5001-10000 employees

Founded

1960

View Profile

Sabre is an open, modular, and AI-powered technology platform that powers the global travel industry, serving airlines, travel agencies, hoteliers, and travel suppliers. Its flagship platform, Sabre Mosaic, provides suites for retailing, distribution, payments, and service management, enabling smarter retail and faster development. Sabre also offers Sabre IQ, an AI engine trained on large-scale travel demand data to optimize revenue, automate operations, and enable agentic workflows.