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© All Rights Reserved. ApplyBlast.com
T-Systems
The Senior Service Delivery Manager is responsible for end-to-end service management and operational performance, acting as the primary customer-facing contact for service delivery and escalations. This role ensures services meet contractual obligations, SLAs, and KPIs while coordinating across multiple teams, suppliers, and technology domains. The position involves managing major incidents, driving continual service improvement, and supporting the transition of new services into steady-state operations.
T‑Systems, part of Deutsche Telekom, is a digital services provider that helps businesses and public institutions move through digital transformation with integrated network, cloud and managed IT solutions. It delivers consulting and implementation across cloud, connectivity, cybersecurity, SAP and Salesforce, plus industry-specific offerings (e.g., automotive software‑defined vehicles, OTA updates, teleoperation, healthcare and digital manufacturing). Combining telecom‑grade infrastructure with engineering and platform services, T‑Systems focuses on secure, compliant, end‑to‑end architectures and global delivery to support large enterprises and institutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for T-Systems.
T-Systems didn’t post a salary, so this is our estimate from similar listings.