Butcher Power Products
The Senior Service Desk Analyst provides advanced Tier 2 support for Windows devices, Microsoft 365 applications, and mobile devices, serving as the primary escalation point for complex technical issues. This role involves managing support processes, reducing ticket backlogs, and collaborating with cloud, network, and security teams to ensure operational efficiency. The position focuses on improving service delivery through knowledge creation, process optimization, and effective stakeholder communication.
Headquarters
Sacramento, California, United States
Company Size
1-10 employees
Founded
2023
Low & Medium Voltage Switchboards & Switchgear Built To Spec for Mission-Critical Applications. UL & EUSERC Compliant.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Butcher Power Products.
18% below the average for this role