Senior Service Desk Associate
Zelis(6 days ago)
About this role
This role provides technical support and assistance to end users, focusing on troubleshooting hardware, software, and network issues. The position emphasizes maintaining system performance, resolving service requests efficiently, and supporting IT infrastructure within the organization.
Required Skills
- Windows
- MacOS
- Network Technologies
- ITSM Tools
- Troubleshooting
- Customer Service
- Remote Support
- System Maintenance
- Technical Documentation
- Problem Solving
About Zelis
zelis.comDiscover the connected platform that's bridging gaps and aligning interests of healthcare payers, providers, and healthcare consumers.
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