Customer Success Manager - Homebody

Entrata(1 day ago)

RemoteFull TimeJunior$45,000 - $65,000Customer Success

About this role

The Customer Success Manager at Entrata focuses on ensuring customer satisfaction by managing client relationships, supporting their onboarding and ongoing engagement with Entrata’s Homebody Product, and collaborating across teams to deliver tailored support. The role emphasizes building strong partnerships with clients to promote platform success.

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Required Skills

Customer Success
Relationship Management
Communication
Problem Solving
Project Management
SaaS
Client Relations
Onboarding
Account Management
Cross-functional Collaboration

About Entrata

entrata.com

Entrata is a web-based property management software platform that centralizes property data and automates workflows for multifamily and rental property owners, managers, and teams. Its suite includes leasing and resident portals, accounting and budgeting, facilities and utility management, payment processing, marketing/CRM, and analytics/BI, plus AI and automation features. Entrata emphasizes an integrated ecosystem and marketplace of connected services to streamline operations and improve resident experience. The company offers demos and sales support for organizations seeking an end-to-end property management solution.

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