Alight Solutions
Senior Service Managers at Alight oversee team performance and ensure the delivery of agreed client outcomes within operations and technology environments. This role involves leading teams, managing resources, conducting audits, and maintaining strict adherence to internal and client Service Level Agreements (SLAs). The incumbent drives quality improvement and sustainable delivery models while acting as an escalation point for delivery risks.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
25% above the average for this role
Alight Announces CEO Transition
Nov 24, 2025