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© All Rights Reserved. ApplyBlast.com
Alight Solutions
The Senior Service Manager leads and coaches a team to deliver agreed client outcomes while ensuring adherence to internal and client Service Level Agreements (SLAs). This role involves auditing processes, managing resources, proactively handling escalations, and building sustainable delivery models focused on quality and efficiency. The incumbent also drives team performance through regular coaching, performance reviews, and engagement initiatives within the US Benefits domain.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
Alight Announces CEO Transition
Nov 24, 2025
