Senior ServiceNow Business Analyst

AHEAD(2 months ago)

HybridFull TimeSenior$123,554 - $165,640 (estimated)Consulting

About this role

The ServiceNow Senior Business Process Consultant at AHEAD is responsible for defining and designing customer solutions on the ServiceNow platform using deep business process expertise. The role owns the overall outcome of projects, ensuring development efforts are documented and delivered with quality. It operates in a hybrid environment in downtown Nashville and involves close collaboration with stakeholders and internal teams. The position sits within a culture that emphasizes diversity, inclusion, and ongoing professional development.

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Required Skills

Stakeholder Management
Requirements Gathering
Technical Specifications
Client Demos
Workshop Facilitation
Documentation Management
Knowledge Management
Project Contribution
Sprint Coordination
Team Leadership

+12 more

Qualifications

Certified System Administrator

About AHEAD

ahead.com

AHEAD engineers customized data, developer, and infrastructure platforms to accelerate the impact of technology for modern enterprises. They provide platform solutions across cloud, hybrid, and on‑prem environments—covering infrastructure modernization, platform engineering, data platforms, DevOps, observability, security, and lifecycle management—along with managed services to improve IT operations. Combining strategy, implementation, and ongoing operations, AHEAD works with major cloud and infrastructure partners to help organizations migrate, modernize, and run critical systems with seamless integration and measurable outcomes.

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