Senior Site Reliability Engineer I

Talkdesk(6 days ago)

Porto, PortugalOnsiteFull TimeSenior$132,405 - $179,053 (estimated)Information Technology

About this role

A Site Reliability Engineer at Talkdesk helps ensure the reliability, scalability, and performance of the company's cloud contact center platform. The role sits within a fast-growing, inclusive software company recognized as a leader in cloud contact center solutions. It supports Talkdesk's mission to redefine the customer experience through robust, scalable infrastructure and operational excellence.

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Required Skills

Cloud Computing
AWS
Azure
GCP
Terraform
Ansible
Python
Java
Go
Kubernetes

+10 more

Qualifications

Bachelor's Degree in Computer Science, Information Technology, or related field
ITIL

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.