Senior Site Reliability Engineer

Zello(2 months ago)

HybridFull TimeSenior$144,505 - $192,299 (estimated)Engineering

About this role

A Senior Site Reliability Engineer at Zello focuses on enhancing system observability, performance, and resilience to support the company's extensive voice-first communication platform. Key responsibilities include implementing monitoring and profiling systems, defining SLIs, SLOs, and SLAs, and optimizing incident response processes in collaboration with cross-functional teams. The role requires a deep understanding of monitoring platforms and the ability to reduce alert fatigue while driving continuous improvement in system health. Candidates should possess significant experience in site reliability, DevOps, or software engineering.

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Required Skills

Site Reliability Engineering
Monitoring Systems
Observability Tooling
Performance Optimization
Incident Management
Postmortem Practices
Collaboration Skills
Problem-Solving Skills
Alerting Systems
Metrics Definition

+15 more

Qualifications

BSc in Computer Science or equivalent experience

About Zello

zello.com

Zello is a leading push-to-talk application that enables instant communication for frontline teams. With features like unlimited secure channels, emergency alerts, and AI-powered tools, it eliminates the need for traditional radio equipment, making communication accessible and efficient over cell networks and Wi-Fi. Zello serves various industries, including emergency response, retail, and transportation, and is designed to scale effortlessly with businesses' needs. The platform is recognized for its robust capabilities in enhancing collaboration and productivity, empowering users to communicate effectively in high-pressure environments.