Senior Software Engineer (API Gateway)

Five9(4 hours ago)

HybridFull TimeSenior$136,562 - $182,798 (estimated)Engineering

About this role

Senior Software Engineer at Five9 contributing to the modernization of platform services that support the Contact Center application. The role focuses on building highly available, scalable cloud software and helping deliver the next-generation SaaS platform that enhances customer service with AI. The position is part of a collaborative, inclusive engineering organization driving cloud innovation for enterprise customers.

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Required Skills

API Gateway
Java
Spring
APIGee
OAuth2
API Portals
GCP
Microservices
API Management
Troubleshooting

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.